Thank you for choosing St. Elizabeth's Hospital. Our mission is to reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry. Our goal is to provide you with a positive patient experience and to ensure your satisfaction.

Patient Satisfaction Survey

Our goal is to provide you with a great patient experience. Our patient satisfaction survey enables us to listen to the voice of the patients, gather feedback to assess our performance, and ultimately improve our ability to provide great patient experiences. If you receive a random, confidential survery in the mail, please take a moment to complete and return it. This is your opportunity to tell us what we did well and where we can improve. Thank you.

Personal Belongings

Limit belongings to essential items, which you will be responsible to secure during your hospital stay. Valuable items and money should be sent home if possible, or secured by the hospital upon request. St. Elizabeth’s Hospital will not be responsible for lost or damaged items.

How do I get a copy of my medical records?

To obtain copies of your medical records, download and complete our Authorization Form. You can mail, fax, or deliver the form to St. Elizabeth's Health Information department. The hours are Monday through Friday from 8 a.m. to 4:30 p.m. The Health Information Release of Medical Records office is located just inside the Outpatient Entrance on the first floor near the Registration desk. A photo identification will be requested to release copies of medical records. The fax number is 618-222-4777. Please call HIM at 618-234-2120, ext. 11742 with any questions.