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Billing/Financial Assistance

HSHS St. Elizabeth's is committed to providing you with accurate and timely billing services. Our trained staff is there to help you with your inquiries and concerns. We accept most major insurance plans and offer additional options for financial assistance. If you have any questions or concerns about your billing statement or you require financial counseling, please contact us.

Patient Account Representatives
Phone: 618.234.8600
Email: SEBCustomerservices@hshs.org
Hours: Monday-Friday 8:00 a.m. - 5:00 p.m.

Important information for patients who receive federal health insurance subsidies. Click here

Financial Assistance Available

In support of our Mission of caring, we have developed programs to provide financial assistance for those in need:
Financial Assistance Program Financial Assistance Application Form
Uninsured Discount Policy

Pay your bills online

We are pleased to announce a new, convenient, safe and secure website where you can:
- Pay your bills
- Sign up for e-statements
- Notify us via email of insurance or address changes

If you have any questions about online bill pay or need a copy of a statement, please give us a call at 618.234.8600. Click here or on the button at the right to get started today!

Billing Questions? Check out our extensive list of Frequently Asked Questions (FAQs).

Hospital Charges

St. Elizabeth’s Hospital is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website to obtain pricing for our services: http://www.healthcarereportcard.illinois.gov/

Prices listed are full charge and reflect what is billed to insurance companies, Medicare and Medicaid. Uninsured patients receive a 25% discount off billed charges and can apply for financial assistance through the Southern Illinois Division Business Office. Click here to learn about our financial assistance program.

For questions on specific charges, discounts offered, and financial assistance available, please contact Carline Jung at 618-234-2120 x. 2920.

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