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QUALITY CARE

Quality Care

Dedicated to region leading health care

St. Elizabeth’s Hospital has been meeting the health care needs of our community for over 137 years. We carry on the core values of our founding Sisters by exhibiting RESPECT, CARE, COMPETENCE and JOY and provide Off-the-Chart Care to patients and families who enter our doors. We are committed to providing patients with the highest quality care, using a combination of the latest technology and caring health professionals.

Our eye on quality care continues.
We are making great strides in raising patient satisfaction and quality scores throughout the hospital which are now at top performance levels in the country in publicly reported quality surveys. We have implemented many internal programs to show our focus on patient satisfaction, including:

  • A personal “Welcome” message on closedcircuit television channel
  • Patient-focused health planner boards in roomsto keep patients informed
  • Private rooms on Med/Surg floors
  • Follow up calls to patients after transition ofcare
  • Unit Partnership Councils to engage ourfrontline staff in best care decisions for our patients

The leadership team is dedicated to St. Elizabeth’s Hospital and our strategic goals of providing high- value, region leading health care for the next one hundred years. Learn more about our quality scores and what they mean to you by clicking here.

What is HCAHPS?

The Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey measures your satisfaction with the quality of your care. The survey is backed by the U.S. Department of Health and Human Services to improve the quality of health care to all consumers. The HCAHPS survey results are public (www.hospitalcompare.hhs.gov) so consumers can revew and compare information before choosing a health care provider.

 

St. Elizabeth’s Teaching Hospital honors RN Residents at Transition Ce - Belleville - A Transition Ceremony and reception was recently held for...

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