Billing Information

Pay My Bill | Frequently Asked Questions | Financial Assistance Program | Uninsured Discount Policy

HSHS St. Elizabeth's is committed to providing you with accurate and timely billing services. Our trained staff is there to help you with your inquiries and concerns. We accept most major insurance plans and offer additional options for financial assistance. If you have any questions or concerns about your billing statement or you require financial counseling, please contact us.

Patient Account Representative
Phone: 618.234.8600
Email: sebcustomerservices@hshs.org
Hours: Monday through Friday  |  8 a.m. to 5 p.m.

Important information for patients who receive federal health insurance subsidies. Click here.



Hospital Charges

HSHS St. Elizabeth's is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website to obtain pricing for our services:
 
http://www.healthcarereportcard.illinois.gov/
 
Prices listed are full charge and reflect what is billed to insurance companies, Medicare and Medicaid. Uninsured patients receive a 25% discount off billed charges and can apply for financial assistance through the Southern Illinois Division Business Office. Click here to learn about our financial assistance program.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Divisional Business Office at 618-234-8600 or visit our Cashier’s office.
 

Business Office

St. Elizabeth’s is committed to providing you with accurate and timely billing services. Our trained staff is there to help you with your inquiries and concerns.

Financial Assistance
St. Elizabeth’s offers a Financial Assistance Program for those with limited financial resources. St. Elizabeth's is a Christian-based facility that provides medical care regardless of race, creed, color, sex, national origin, sexual orientation, handicap, age, or the ability to pay. We respect the medical needs of all people who come to our doors and the financial concerns of those with limited resources.

St. Elizabeth’s understands that patients with limited financial resources have the obligation and willingness to pay, but not always the ability to pay.

If you have any questions or concerns about your billing statement or you require financial assistance, please contact our Divisional Business Office.
 
Patient Account Representatives
Divisional Business Office
618-234-8600
 

Participating Provider

St. Elizabeth's Hospital Accepted Insurance Providers

St. Elizabeth’s Hospital participates in most major insurance plans. We do recommend that you or a family member confirm that both your physician and the hospital are listed as participating providers with your insurance plan. Contact your insurance company directly to confirm coverage. The phone number is usually listed on the insurance card. Many insurance companies, in fact, require you to notify them prior to your hospital stay. St. Elizabeth’s Hospital will also make every effort to notify your insurance company that you are a patient here and obtain any necessary authorizations.

View the below list of plans accepted by St. Elizabeth’s Hospital. If your insurance provider is not listed, please call to verify, as we continuously assess new plans. For information on how to access hospital services under your insurance plan, please call 618-234-2120 ext. 1208.
 

Insurance Plans and Provide Networks Accepted

Aetna
Anthem Blue Cross Blue Shield
Blue Cross/Blue Shield of Illinois PPO
Blue Cross Choice Preferred PPO Network (BCE)
Cigna Healthcare (All Plans)
Corvel Worker's Compensation
Coventry Health Care of Missouri
- CMR
- Coventry National Network
- First Health Network
Coventry Carelink
Health Alliance Medical Plans
HealthLink
HFN, Inc.
HMOI SIHCA
Humana Network
Multiplan
 -Beechstreet
 -PHCS
Tricare/Champus
Triwest VA PCCC
United Healthcare of the Midwest (UHC)
USA MCO

Medicare - Traditional
Accepted Medicare Managed Care Plans

Coventry Health Care
Essence Healthcare
Humana Medicare Advantage Plan
Meridian Health Plan
United Healthcare of the Midwest (UHC)
Wellcare
 

Medicaid - Traditional
Accepted Medicaid Managed Care Plans

Harmony Health Plan
Meridian Health Plan
 


GetCoveredIllinois.Gov (Exchange Plans)
Blue Cross Choice Preferred PPO Network (BCE)

Last Updated
11/17/16